VIP Payment Plan

Enjoy stress-free grooming all year round!

At Shabby to Chic Grooming Boutique, we know how important it is to keep your dog looking and feeling their best – and we want to make that easy for you. That’s why we’ve created our VIP Payment Plan – a hassle-free way to manage the cost of grooming by spreading it evenly over the year.

Our VIP Payment Plan is the ultimate way to ensure your dog enjoys consistent, high-quality grooming without the stress of unexpected bills. We’ve created a simple, elegant solution that spreads the cost of your dog’s care over 12 easy monthly payments — giving you peace of mind and your dog year-round pampering.

Here’s how it works:

• Tailored to Your Dog
  We begin with a personal assessment of your dog’s coat type, lifestyle, and maintenance needs. Together, we create a bespoke grooming schedule to keep them looking and feeling their best.
• Appointments Planned Around You
  Your year of appointments is scheduled in advance at your preferred days and times, with any known holidays or unavailable dates taken into account. Need to make a change? No problem — we just ask for 48 hours’ notice.
• One Predictable Monthly Payment
  The total annual cost of your dog’s grooms is calculated and evenly divided over 12 months.
• Hassle-Free Direct Debit
  A fixed monthly payment is set up via Direct Debit through GoCardless, making things smooth, simple, and budget-friendly.

As one of our VIPs, you’ll enjoy a host of exclusive benefits:

• Priority Booking 

Secure your favourite appointment slots ahead of time — no more last-minute scrambling.

• Flexible Monthly Payments

 Enjoy beautifully groomed results all year round, with your grooming costs spread evenly across 12 months. No interest. No hidden fees.

• Healthier Coats, Happier Dogs 

With regular, consistent grooms, your dog’s coat stays in peak condition — meaning fewer tangles, less stress, and a more comfortable, enjoyable groom every visit.

• Flexible Collection & Drop-Off 

Life’s busy — we get it. Anyone you trust can drop off or collect your dog on your behalf. Easy, breezy, and stress-free.

• Price Freeze Guarantee 

Your current grooming price will be locked in for at least 12 months after joining the VIP plan — shielding you from annual price increases.

• Tailored Add-Ons 

Enhance your dog’s routine with optional upgrades like maintenance ultrasonic teeth cleaning or indulgent spa treatments — all seamlessly built into your monthly plan.

Our VIP Plan is designed for devoted dog parents who want the very best for their pooches, with regular, stress-free grooming all year round. To keep things smooth and fair for everyone, a few simple criteria must be met:

• All Breeds & Beauties Welcome
  Whether your dog is tiny and timid or big and bold, we welcome all breeds and sizes with open arms.
• Grown-Up Glam Only
  Your dog must be a fully grown adult to join the plan, so we can tailor their grooming schedule just right.
• Consistent Pricing
  Your last two grooming visits must have been within £5 of each other. This helps us set a fair and accurate monthly VIP rate for you.
• A Regular Routine
  You’ll need to stick to a grooming schedule that suits your dog’s coat and how much maintenance you do at home. This helps us keep their coat in top condition—and makes each visit quicker, easier, and far more enjoyable for your furry friend.

Appointment Rescheduling

If you are unable to attend a scheduled appointment (e.g., due to holidays or other commitments), please notify us as soon as possible. We will be happy to move your appointment; however, it can only be rescheduled by a maximum of one week either side of the original date. All other scheduled appointments will remain unchanged.

Late Cancellations & No-Shows

Cancellations made with less than 48 hours’ notice, or failure to attend a booked appointment without prior notice (a “no-show”), will result in the forfeiture of that month’s VIP payment. Any replacement appointment will be charged at the full ad hoc grooming rate.

Cancellation of the VIP Plan

You may cancel your VIP Payment Plan at any time by notifying us in writing at shabbytochicdoggrooming@gmail.com. Upon cancellation, we will review all payments received and reconcile these against the value of the grooms already completed.

• If a credit is owed to you, this will be refunded via BACS transfer.
• If a balance is owed to Shabby to Chic, payment will be due within 24 hours of receiving the final statement.